The Novartis Transplant Reimbursement Information Hotline
Toll-free phone: 1-877-952-1000
Toll-free fax: 1-888-233-7847
The Novartis Transplant Reimbursement Information Hotline connects physicians and their office staff, as well as patients, with a convenient reimbursement information service.
Services include:
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Insurance verification |
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Identification of patient's deductible and co-payment responsibility |
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Suggestions to appropriately support consistency of therapy |
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Guidance for prior authorization requests by the prescriber |
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Discussion with insurance plans regarding tiered co-payments |
The Novartis Transplant Reimbursement Information Hotline is available 8:00 AM to 5:00 PM Eastern time, Monday through Friday. If you leave a message after hours, your call will be returned the next business day.
Statement of confidentiality
The Novartis Transplant Reimbursement Information Hotline is administered by TheraCom, Inc. and funded by Novartis Pharmaceuticals Corporation, the makers of myfortic®. Patient-specific information provided to TheraCom by a physician or patient is kept confidential and is not shared with any entity other than the patient's insurer. Novartis does not have access to any patient specific information received or maintained by TheraCom, Inc.
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